Security & Trust

Privacy Policy

How we protect your creative assets, lyrics, and voice recordings throughout the professional music production process.

Ownership of Your Songs

Secure Studio

Your uploaded lyrics, poems, melodies, and voice recordings remain entirely your intellectual property. EMBREZA Media Vision acts solely as a production service and claims no ownership, copyright, or royalty rights over your final master tracks.

Every project is protected under strict non-disclosure terms, ensuring your unreleased melodies and lyrics remain completely secure.

Secure File Storage

We secure all personal data, audio files, and payment details using industry-standard encryption protocols. Your rough drafts and voice notes are stored on secure servers and are only accessible by assigned session musicians and engineers during production.

Zero AI Training

We respect the human effort of songwriting. None of your uploaded files, lyrics, or voice recordings are ever used to train artificial intelligence models, nor are they shared with third-party generative platforms without your explicit consent.

Terms & Conditions

By purchasing the Cinematic Anthem Package, Acoustic Portrait Package, Broadcast Master Package, or any other creative service from EMBREZA Media Vision, the customer agrees to the following terms.

1. Nature of the Service

Our packages are customised digital creative services. Depending on the package selected, the service may include:

  • Lyrics or script development

  • Original music composition

  • Vocal or voice production

  • Audio mixing and mastering

  • Video concepts or visual production

  • Promotional or branding content

  • Final digital files in the agreed format

The exact deliverables will be those shown on the package page, quotation, order confirmation or approved project brief.

2. Customer Information

The customer must provide accurate information during checkout, including:

  • Full name

  • Email address

  • Telephone or WhatsApp number

  • Billing details

  • Project purpose

  • Preferred language, style and theme

  • Names, photographs, logos, text or other materials required for the project

EMBREZA Media Vision will not be responsible for delays caused by incomplete, inaccurate or late information.

3. Order Confirmation

An order is considered confirmed only after:

  1. The required payment has been successfully received.

  2. The customer has submitted the required project information.

  3. EMBREZA Media Vision has accepted the project.

An automatic payment receipt does not necessarily confirm that the submitted project brief has been approved.

4. Pricing and Taxes

All prices displayed on the website are in [AED/INR/Applicable Currency].

Any applicable VAT, taxes, payment-gateway fees or other charges will be shown during checkout or included in the final invoice where legally required.

UAE online sales of services and digital products are governed by the country’s e-commerce and consumer-protection framework.

5. Payment Policy

Payment must be made through the payment methods available at checkout.

Unless otherwise stated on the package page:

  • 100% advance payment is required for standard packages.

  • Large or customised projects may follow a milestone-based payment schedule.

  • Work will begin only after the agreed initial payment is received.

  • Bank, card or payment-provider processing delays may affect the project commencement date.

Customers must not make fraudulent payments, initiate unauthorised chargebacks or use payment methods without the account holder’s permission.

6. Project Commencement

The estimated production period begins only after EMBREZA Media Vision has received:

  • The required payment

  • The completed project brief

  • All necessary customer materials

  • Confirmation of the selected concept, where applicable

Estimated delivery periods are working-day estimates and do not include weekends, public holidays, customer-review delays or third-party platform delays.

7. Creative Brief and Approval

The customer must clearly communicate the required:

  • Music genre

  • Mood and tempo

  • Language

  • Theme and storyline

  • Vocal style

  • Visual preference

  • Target audience

  • Intended publishing platform

EMBREZA Media Vision will create the work based on the approved brief. Any major change requested after production has started may be treated as additional work and charged separately.

8. Revision Policy

Unless otherwise specified in the package description, the purchase includes:

  • [Insert Number] revisions for lyrics or scripts

  • [Insert Number] revisions for music or audio

  • [Insert Number] revisions for visuals or video

A revision means a reasonable adjustment to the approved concept. A revision does not include:

  • Changing the complete theme

  • Changing the language

  • Replacing the approved music genre

  • Creating an entirely new song or script

  • Reshooting or completely recreating an approved video

  • Replacing customer-approved vocals

  • Adding new deliverables not included in the package

Additional revisions will be quoted separately.

9. Customer Approval

The customer will be asked to review drafts, previews or samples at different stages.

Once a stage has been approved, changes to that approved stage may require additional payment.

Final approval may be provided through email, WhatsApp, the customer portal or another agreed communication method.

10. Cancellation Policy

A customer may request cancellation by contacting EMBREZA Media Vision in writing.

The following rules apply:

  • Cancellation before work begins may qualify for a refund, less payment-gateway and administrative charges.

  • Once creative planning, lyric writing, script writing, music composition, recording, editing or design has begun, the amount relating to completed work is non-refundable.

  • Once the final digital product has been delivered, the order is non-refundable except where the delivered service is materially different from the confirmed order.

  • Custom work already created cannot be returned in the same manner as a physical product.

Any cancellation or refund policy will be applied consistently with applicable consumer-protection requirements.

11. Refund Policy

Refund requests must be submitted within [7/14] days of the relevant issue and must include the order number and reason for the request.

A refund may be considered when:

  • EMBREZA Media Vision is unable to provide the purchased service.

  • The same order was charged more than once.

  • The customer received a service materially different from the confirmed package.

  • A technical payment error occurred.

  • No creative or production work has started.

A refund will generally not be provided when:

  • The customer changes their mind after work has begun.

  • The customer does not like a creative outcome that follows the approved brief.

  • The customer delays or fails to provide project materials.

  • The customer requests major changes outside the approved scope.

  • The customer has approved and received the final files.

  • The service cannot be completed because of copyrighted or unlawful materials supplied by the customer.

Approved refunds will be processed through the original payment method. Bank and payment-provider processing periods may vary.

12. Digital Delivery

Final files will be delivered through one or more of the following:

  • Email

  • Secure download link

  • Cloud-storage link

  • Customer portal

  • WhatsApp, where appropriate

The customer must download and safely store the final files within the availability period stated in the delivery message.

EMBREZA Media Vision may remove project files from its active storage after [30/60/90] days following final delivery.

13. Intellectual Property and Usage Rights

The customer will receive the usage rights described in the selected package or quotation.

Unless explicitly included, the following are not automatically transferred:

  • Source files

  • Project files

  • Raw recordings

  • Editable design files

  • Unused concepts

  • Production templates

  • Software settings

  • Proprietary workflows

Full ownership or exclusive rights apply only where they are expressly stated in writing.

Until full payment has been received, all intellectual-property rights remain with EMBREZA Media Vision.

14. Commercial and Personal Use

The customer must select the correct licence type during checkout.

Personal-use rights may cover private celebrations, family events and non-commercial sharing.

Commercial-use rights may be required for:

  • Business advertising

  • Monetised YouTube channels

  • Film or television use

  • Brand campaigns

  • Paid promotions

  • Streaming distribution

  • Political campaigns

  • Product promotion

  • Broadcast use

  • Resale or sublicensing

The customer must not resell, sublicense or commercially exploit the work beyond the purchased licence.

15. Customer-Supplied Materials

The customer confirms that they own or have permission to use all submitted:

  • Photographs

  • Videos

  • Logos

  • Music

  • Voice recordings

  • Written content

  • Trademarks

  • Names and likenesses

The customer is responsible for claims arising from materials they provide without proper authorisation.

EMBREZA Media Vision may reject any content that is unlawful, defamatory, discriminatory, abusive, deceptive or infringing.

16. Artificial Intelligence and Digital Production

Some services may use artificial-intelligence-assisted tools for music, voice, images, video, editing, ideation or production.

The customer acknowledges that:

  • AI-assisted outputs may contain creative variations.

  • Exact replication of a reference voice, person, image or style is not guaranteed.

  • Platform rules may affect publishing or monetisation.

  • The customer must review the final output before commercial publication.

  • Unauthorised impersonation or misuse of another person’s identity is prohibited.

17. Publishing and Platform Approval

EMBREZA Media Vision does not guarantee:

  • YouTube monetisation

  • Spotify or distributor acceptance

  • Television or radio approval

  • Social-media reach

  • Advertising approval

  • Copyright-registration approval

  • Viral performance

  • Specific audience engagement or revenue

Each third-party platform applies its own rules and approval processes.

18. Portfolio Permission

Unless the customer selects a confidential or private-production option, EMBREZA Media Vision may request permission to display completed work in its:

  • Website portfolio

  • Social-media pages

  • Promotional materials

  • Showreels

  • Presentations

Private family content, sensitive information or confidential business materials will not be publicly displayed without appropriate consent.

19. Confidentiality

Information provided by the customer will be used for processing the order and delivering the purchased service.

EMBREZA Media Vision will take reasonable steps to protect customer information and will not intentionally disclose confidential project information except:

  • To employees or production partners involved in the project

  • To payment and technology providers

  • Where legally required

  • Where the customer provides permission

The UAE’s data-protection framework includes requirements concerning the handling and protection of personal data.

20. Limitation of Liability

To the maximum extent permitted by applicable law, EMBREZA Media Vision will not be liable for:

  • Loss of anticipated revenue

  • Loss of audience reach

  • Third-party copyright claims caused by customer-supplied materials

  • Account suspension by external platforms

  • Payment-gateway interruption

  • Internet or cloud-storage failure

  • Customer loss of downloaded files

  • Unauthorised alterations made after delivery

  • Indirect or consequential losses

Where liability cannot legally be excluded, the total liability will normally be limited to the amount paid for the affected service.

21. Force Majeure

EMBREZA Media Vision will not be responsible for delays caused by circumstances beyond reasonable control, including:

  • Illness or emergencies

  • Power or internet interruption

  • Natural disasters

  • Government restrictions

  • Platform outages

  • Equipment failure

  • War, civil disturbance or labour disruption

  • Delays by third-party artists or service providers

A revised delivery schedule will be communicated where reasonably possible.

22. Complaints and Dispute Resolution

Customers should first contact EMBREZA Media Vision at admin@embreaza.online with:

  • Order number

  • Description of the issue

  • Supporting screenshots or files

  • Requested resolution

We will aim to respond within [3–5] business days.

Any unresolved matter will be handled in accordance with the laws and competent courts , without limiting any mandatory consumer rights.

black blue and yellow textile
black blue and yellow textile

Have questions about your data?

Contact our security and rights team directly for any clarifications regarding intellectual property.