Privacy Policy
How we protect your creative assets, lyrics, and voice recordings throughout the professional music production process.
Ownership of Your Songs
Secure Studio
Your uploaded lyrics, poems, melodies, and voice recordings remain entirely your intellectual property. EMBREZA Media Vision acts solely as a production service and claims no ownership, copyright, or royalty rights over your final master tracks.
Every project is protected under strict non-disclosure terms, ensuring your unreleased melodies and lyrics remain completely secure.
Secure File Storage
We secure all personal data, audio files, and payment details using industry-standard encryption protocols. Your rough drafts and voice notes are stored on secure servers and are only accessible by assigned session musicians and engineers during production.
Zero AI Training
We respect the human effort of songwriting. None of your uploaded files, lyrics, or voice recordings are ever used to train artificial intelligence models, nor are they shared with third-party generative platforms without your explicit consent.
Terms & Conditions
By purchasing the Cinematic Anthem Package, Acoustic Portrait Package, Broadcast Master Package, or any other creative service from EMBREZA Media Vision, the customer agrees to the following terms.
1. Nature of the Service
Our packages are customised digital creative services. Depending on the package selected, the service may include:
Lyrics or script development
Original music composition
Vocal or voice production
Audio mixing and mastering
Video concepts or visual production
Promotional or branding content
Final digital files in the agreed format
The exact deliverables will be those shown on the package page, quotation, order confirmation or approved project brief.
2. Customer Information
The customer must provide accurate information during checkout, including:
Full name
Email address
Telephone or WhatsApp number
Billing details
Project purpose
Preferred language, style and theme
Names, photographs, logos, text or other materials required for the project
EMBREZA Media Vision will not be responsible for delays caused by incomplete, inaccurate or late information.
3. Order Confirmation
An order is considered confirmed only after:
The required payment has been successfully received.
The customer has submitted the required project information.
EMBREZA Media Vision has accepted the project.
An automatic payment receipt does not necessarily confirm that the submitted project brief has been approved.
4. Pricing and Taxes
All prices displayed on the website are in [AED/INR/Applicable Currency].
Any applicable VAT, taxes, payment-gateway fees or other charges will be shown during checkout or included in the final invoice where legally required.
UAE online sales of services and digital products are governed by the country’s e-commerce and consumer-protection framework.
5. Payment Policy
Payment must be made through the payment methods available at checkout.
Unless otherwise stated on the package page:
100% advance payment is required for standard packages.
Large or customised projects may follow a milestone-based payment schedule.
Work will begin only after the agreed initial payment is received.
Bank, card or payment-provider processing delays may affect the project commencement date.
Customers must not make fraudulent payments, initiate unauthorised chargebacks or use payment methods without the account holder’s permission.
6. Project Commencement
The estimated production period begins only after EMBREZA Media Vision has received:
The required payment
The completed project brief
All necessary customer materials
Confirmation of the selected concept, where applicable
Estimated delivery periods are working-day estimates and do not include weekends, public holidays, customer-review delays or third-party platform delays.
7. Creative Brief and Approval
The customer must clearly communicate the required:
Music genre
Mood and tempo
Language
Theme and storyline
Vocal style
Visual preference
Target audience
Intended publishing platform
EMBREZA Media Vision will create the work based on the approved brief. Any major change requested after production has started may be treated as additional work and charged separately.
8. Revision Policy
Unless otherwise specified in the package description, the purchase includes:
[Insert Number] revisions for lyrics or scripts
[Insert Number] revisions for music or audio
[Insert Number] revisions for visuals or video
A revision means a reasonable adjustment to the approved concept. A revision does not include:
Changing the complete theme
Changing the language
Replacing the approved music genre
Creating an entirely new song or script
Reshooting or completely recreating an approved video
Replacing customer-approved vocals
Adding new deliverables not included in the package
Additional revisions will be quoted separately.
9. Customer Approval
The customer will be asked to review drafts, previews or samples at different stages.
Once a stage has been approved, changes to that approved stage may require additional payment.
Final approval may be provided through email, WhatsApp, the customer portal or another agreed communication method.
10. Cancellation Policy
A customer may request cancellation by contacting EMBREZA Media Vision in writing.
The following rules apply:
Cancellation before work begins may qualify for a refund, less payment-gateway and administrative charges.
Once creative planning, lyric writing, script writing, music composition, recording, editing or design has begun, the amount relating to completed work is non-refundable.
Once the final digital product has been delivered, the order is non-refundable except where the delivered service is materially different from the confirmed order.
Custom work already created cannot be returned in the same manner as a physical product.
Any cancellation or refund policy will be applied consistently with applicable consumer-protection requirements.
11. Refund Policy
Refund requests must be submitted within [7/14] days of the relevant issue and must include the order number and reason for the request.
A refund may be considered when:
EMBREZA Media Vision is unable to provide the purchased service.
The same order was charged more than once.
The customer received a service materially different from the confirmed package.
A technical payment error occurred.
No creative or production work has started.
A refund will generally not be provided when:
The customer changes their mind after work has begun.
The customer does not like a creative outcome that follows the approved brief.
The customer delays or fails to provide project materials.
The customer requests major changes outside the approved scope.
The customer has approved and received the final files.
The service cannot be completed because of copyrighted or unlawful materials supplied by the customer.
Approved refunds will be processed through the original payment method. Bank and payment-provider processing periods may vary.
12. Digital Delivery
Final files will be delivered through one or more of the following:
Email
Secure download link
Cloud-storage link
Customer portal
WhatsApp, where appropriate
The customer must download and safely store the final files within the availability period stated in the delivery message.
EMBREZA Media Vision may remove project files from its active storage after [30/60/90] days following final delivery.
13. Intellectual Property and Usage Rights
The customer will receive the usage rights described in the selected package or quotation.
Unless explicitly included, the following are not automatically transferred:
Source files
Project files
Raw recordings
Editable design files
Unused concepts
Production templates
Software settings
Proprietary workflows
Full ownership or exclusive rights apply only where they are expressly stated in writing.
Until full payment has been received, all intellectual-property rights remain with EMBREZA Media Vision.
14. Commercial and Personal Use
The customer must select the correct licence type during checkout.
Personal-use rights may cover private celebrations, family events and non-commercial sharing.
Commercial-use rights may be required for:
Business advertising
Monetised YouTube channels
Film or television use
Brand campaigns
Paid promotions
Streaming distribution
Political campaigns
Product promotion
Broadcast use
Resale or sublicensing
The customer must not resell, sublicense or commercially exploit the work beyond the purchased licence.
15. Customer-Supplied Materials
The customer confirms that they own or have permission to use all submitted:
Photographs
Videos
Logos
Music
Voice recordings
Written content
Trademarks
Names and likenesses
The customer is responsible for claims arising from materials they provide without proper authorisation.
EMBREZA Media Vision may reject any content that is unlawful, defamatory, discriminatory, abusive, deceptive or infringing.
16. Artificial Intelligence and Digital Production
Some services may use artificial-intelligence-assisted tools for music, voice, images, video, editing, ideation or production.
The customer acknowledges that:
AI-assisted outputs may contain creative variations.
Exact replication of a reference voice, person, image or style is not guaranteed.
Platform rules may affect publishing or monetisation.
The customer must review the final output before commercial publication.
Unauthorised impersonation or misuse of another person’s identity is prohibited.
17. Publishing and Platform Approval
EMBREZA Media Vision does not guarantee:
YouTube monetisation
Spotify or distributor acceptance
Television or radio approval
Social-media reach
Advertising approval
Copyright-registration approval
Viral performance
Specific audience engagement or revenue
Each third-party platform applies its own rules and approval processes.
18. Portfolio Permission
Unless the customer selects a confidential or private-production option, EMBREZA Media Vision may request permission to display completed work in its:
Website portfolio
Social-media pages
Promotional materials
Showreels
Presentations
Private family content, sensitive information or confidential business materials will not be publicly displayed without appropriate consent.
19. Confidentiality
Information provided by the customer will be used for processing the order and delivering the purchased service.
EMBREZA Media Vision will take reasonable steps to protect customer information and will not intentionally disclose confidential project information except:
To employees or production partners involved in the project
To payment and technology providers
Where legally required
Where the customer provides permission
The UAE’s data-protection framework includes requirements concerning the handling and protection of personal data.
20. Limitation of Liability
To the maximum extent permitted by applicable law, EMBREZA Media Vision will not be liable for:
Loss of anticipated revenue
Loss of audience reach
Third-party copyright claims caused by customer-supplied materials
Account suspension by external platforms
Payment-gateway interruption
Internet or cloud-storage failure
Customer loss of downloaded files
Unauthorised alterations made after delivery
Indirect or consequential losses
Where liability cannot legally be excluded, the total liability will normally be limited to the amount paid for the affected service.
21. Force Majeure
EMBREZA Media Vision will not be responsible for delays caused by circumstances beyond reasonable control, including:
Illness or emergencies
Power or internet interruption
Natural disasters
Government restrictions
Platform outages
Equipment failure
War, civil disturbance or labour disruption
Delays by third-party artists or service providers
A revised delivery schedule will be communicated where reasonably possible.
22. Complaints and Dispute Resolution
Customers should first contact EMBREZA Media Vision at admin@embreaza.online with:
Order number
Description of the issue
Supporting screenshots or files
Requested resolution
We will aim to respond within [3–5] business days.
Any unresolved matter will be handled in accordance with the laws and competent courts , without limiting any mandatory consumer rights.
Have questions about your data?
Contact our security and rights team directly for any clarifications regarding intellectual property.
EMBREZA GROUP
Inspired by Innovation
Convert Your Dreams into Reality with Us
Info@embreza.com
WhatsApp: +971 589500241
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